Postpaid billing must be configured for your billing account by Krea. Contact
sales to arrange access and an API credit limit. An
Enterprise plan alone does not mean postpaid billing is enabled.
What Is Invoiced?
Invoices belong to a billing account. Workspaces assigned to the same account share its billing balances; an organization with several billing accounts can receive separate invoices. API and OSS usage on the same account are separate line items on one usage invoice.
Prepaid compute credits, API credit purchases, and subscription payments are separate from this usage invoice.
View Usage and Invoices in Krea
Organization Owners and Admins can review invoiced usage in the management area.1
Open Billing
Open Manage ↗ and choose Billing under
your organization.
2
Review Invoiced Usage
Find Invoiced Usage. This shows usage and invoices across your
organization’s billing accounts.
3
Inspect a billing account
Select an account in Billing Accounts to see only that account’s credits
and invoiced usage. If several accounts appear in the overview, use the
Account column to identify each charge.
Use the external-link icon beside an invoice’s status to open its hosted Stripe invoice when available. The invoice shows the amount due and payment options.
Monthly Billing and Payment
- The monthly invoicing run is scheduled for the end of the month in UTC. It bills accrued usage when the cycle closes; Krea can also issue an invoice outside that run.
- Invoices are sent to the billing email associated with the account’s Stripe customer. Owners of the workspace or organization that owns the billing account also receive a link to the invoice.
- Payment is due 30 days after the invoice is sent. Use the due date on the issued invoice.
- When usage is invoiced, a fresh usage cycle starts at zero with the same configured API credit limit. A new cycle does not mean the previous invoice has been paid.
The Bills on date in Accruing is an estimate. Use the issued invoice for
the actual billing period and payment deadline.
Credit Limits
The postpaid API credit limit controls available API spending during a usage cycle. It is not a prepaid balance or a fixed monthly charge: you are invoiced for recorded usage. Contact Krea if you need a different limit. Workspace compute budgets and member usage limits are separate controls. They do not change the payment deadline on an invoice.Troubleshooting
I don't see any invoiced usage
I don't see any invoiced usage
Check that you are viewing the correct organization and billing account.
No Invoiced Usage means there are no active cycles or invoice history to
display. Contact Krea to confirm postpaid setup.
The status says Invoice on the way or Stripe Error
The status says Invoice on the way or Stripe Error
Invoice on the way means the invoice is still a draft. Stripe Error
means Krea could not retrieve its status; it does not mean the invoice was
paid. Try again later or contact support.
I haven't received the invoice email
I haven't received the invoice email
Ask an owner of the billing account’s organization or workspace to check
their inbox, and check the hosted invoice from Billing. Contact
support to confirm the billing email or resolve a
missing invoice.